Privacy Policy
Correct Training Systems is bound by National Privacy Principles under the Privacy Act 1988 (Cth). Correct Training Systems is committed to protecting your privacy, your personal information and records related to your training and assessent. Personal student files only contain information pertinent to the student’s training program and are managed in a confidential and secure manner.
Please see the full policy in the student handbook.
Privacy Notice (NCVER 2019)
Under the Data Provision Requirements 2012, Correct Training Systems is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on the training program enrolment form), may be used or disclosed by Correct Food Systems for statistical, administrative, regulatory and research purposes.
Correct Food Systems may disclose your personal information for these purposes to:
-Commonwealth and State or Territory government departments and authorised agencies;
-NCVER.
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
populating authenticated VET transcripts; facilitating statistics and research relating to education, including surveys and data linkage; pre-populating RTO student enrolment forms; understanding how the VET market operates, for policy, workforce planning and consumer information; and administering VET, including program administration, regulation, monitoring and evaluation.
You may receive a student survey which may be administered by a government department or NCVER employee, agent or third party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).
Student Information collected:
Initial registration information registers your interest in attending a scheduled training event. It secures a place in the scheduled training product, or scheduled delivery at a client worksite. Course correspondence is sent to each person registered. Course correspondence information includes an attached Privacy Notification.
Each person registered is expected to read and sign the CTS privacy notification, and return the completed form to CTS on enrolment into an accredited training program. Agreement to CTS privacy notification is also confirmed on the CTS enrolment form.
When you complete the Correct Training Systems Enrolment Form as part of the orientation into the training and assessment for a training product, you become a ‘student’ with Correct Training Systems. The details you provide on the Enrolment form are entered into the student management system (SMS), which is a database containing personal and enrolment information of all of our students.
To allow us to operate as an effective RTO it is necessary to collect and store relevant personal information from enrolment forms, training schedules, attendance lists and assessment records.
The information we keep about you includes: your personal details, such as your address, contact details, and your date of birth; USI number, the training product you are enrolled in; how much you have paid and your payment arrangements (if applicable); your progress for each Unit of Competency; and copies of correspondence we have had with you. This information is treated as confidential within the organisation and is used for the purpose for which it was collected or for a related purpose. This allows us to
The organisation takes all reasonable steps to protect the personal information of persons by:
Student Information- sharing of data
It is mandatory for Correct Training Systems as an RTO to submit certain information to State and Commonwealth government bodies for statistical and reporting purposes particularly where funding supports the training. The organisation does not disclose sensitive personal information to other third parties without explicit permission or instruction from the student unless required by Law and mandatory compliance requirements to do so.
Examples of mandatory reporting requirements that Correct Training Systems is required to supply student information to third parties are:
The use of personal information for marketing purposes will be explicitly requested, such as the option to receive our client food safety newsletter “The Correct News” on the student feedback form. “The Correct News” has a unsubscribe option every edition. Explicit permission will be gained and documented for the use of any testimonials or representations made in our marketing material.
To access your information students are required to contact the Operations Manager and complete a written request for access to information. The student must verify their identity through presentation of appropriate identification.
You have a right to request corrections to information and assist us with the timely provision of up to date details.
Post-completion of a course, student personal details and information can only be requested by the student, and must be in writing, with two forms of identification.
Please see the full policy in the student handbook.
Privacy Notice (NCVER 2019)
Under the Data Provision Requirements 2012, Correct Training Systems is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Your personal information (including the personal information contained on the training program enrolment form), may be used or disclosed by Correct Food Systems for statistical, administrative, regulatory and research purposes.
Correct Food Systems may disclose your personal information for these purposes to:
-Commonwealth and State or Territory government departments and authorised agencies;
-NCVER.
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
populating authenticated VET transcripts; facilitating statistics and research relating to education, including surveys and data linkage; pre-populating RTO student enrolment forms; understanding how the VET market operates, for policy, workforce planning and consumer information; and administering VET, including program administration, regulation, monitoring and evaluation.
You may receive a student survey which may be administered by a government department or NCVER employee, agent or third party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted.
NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).
Student Information collected:
Initial registration information registers your interest in attending a scheduled training event. It secures a place in the scheduled training product, or scheduled delivery at a client worksite. Course correspondence is sent to each person registered. Course correspondence information includes an attached Privacy Notification.
Each person registered is expected to read and sign the CTS privacy notification, and return the completed form to CTS on enrolment into an accredited training program. Agreement to CTS privacy notification is also confirmed on the CTS enrolment form.
When you complete the Correct Training Systems Enrolment Form as part of the orientation into the training and assessment for a training product, you become a ‘student’ with Correct Training Systems. The details you provide on the Enrolment form are entered into the student management system (SMS), which is a database containing personal and enrolment information of all of our students.
To allow us to operate as an effective RTO it is necessary to collect and store relevant personal information from enrolment forms, training schedules, attendance lists and assessment records.
The information we keep about you includes: your personal details, such as your address, contact details, and your date of birth; USI number, the training product you are enrolled in; how much you have paid and your payment arrangements (if applicable); your progress for each Unit of Competency; and copies of correspondence we have had with you. This information is treated as confidential within the organisation and is used for the purpose for which it was collected or for a related purpose. This allows us to
- provide the training and assessment services
- to fulfil administrative functions associated with these services
- to enter into contracts with you as applicable
- Inform students about additional or upcoming courses available where relevant
- gather feedback from students regarding training for the organisation’s performance and continuous improvement
- manage client relationship as applicable.
The organisation takes all reasonable steps to protect the personal information of persons by:
- securing all files with personal information in locked cabinets or locked storeroom
- only providing staff with access to personal information
- destroying information in a secure manner after the required retention period
- ensuring computer security at all times by the use of firewalls and up to date virus software
- password access to the computer system
- not releasing information to third parties without prior written authorisation from the student
Student Information- sharing of data
It is mandatory for Correct Training Systems as an RTO to submit certain information to State and Commonwealth government bodies for statistical and reporting purposes particularly where funding supports the training. The organisation does not disclose sensitive personal information to other third parties without explicit permission or instruction from the student unless required by Law and mandatory compliance requirements to do so.
Examples of mandatory reporting requirements that Correct Training Systems is required to supply student information to third parties are:
- AVETMISS reporting
- AVETMISS and Quality Indicators reporting
- NCVER
- USI Verification and results
- NSW Food Authority for FSS certification
- Other authorities such as a government funding body or external auditors.
- Trainers and assessors
- administering billing and payments and debt recovery
- liaising with, and reporting to, government agencies in the administration of particular funding programs.
- administering subsidies and benefits to which students may be entitled from government agencies
- planning, managing, reporting, monitoring and evaluating our services
- quality assurance and improvement activities, such as moderation, internal and external audits
- statistical analysis and reporting
The use of personal information for marketing purposes will be explicitly requested, such as the option to receive our client food safety newsletter “The Correct News” on the student feedback form. “The Correct News” has a unsubscribe option every edition. Explicit permission will be gained and documented for the use of any testimonials or representations made in our marketing material.
To access your information students are required to contact the Operations Manager and complete a written request for access to information. The student must verify their identity through presentation of appropriate identification.
You have a right to request corrections to information and assist us with the timely provision of up to date details.
Post-completion of a course, student personal details and information can only be requested by the student, and must be in writing, with two forms of identification.
